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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tyler Papazian

March 11, 2023

5  out of  5 rating by Tyler Papazian
"We were first-time home buyers and Tracy made the process so much easier than we thought it would be. She explained everything that we needed to know in a way that made sense. Tracy is wonderful to work with and anything that we need insured we will always go to her!"

Kathi Pierce

January 27, 2023

5  out of  5 rating by Kathi Pierce
"I have been with State Farm Insurance what seems like forever. Other insurance companies have tried to get my business ~ but I can't say enough good things and how happy I am to have Tracy as my Agent. ~ plus the extra bonus is Kay and Cristina are always there to help out. Any questions I may have or maybe a problem I need answers too ~ there is always someone in the office to help ~ over the phone with a cheerful voice or in the office with bright smiles and friendliness. Thank you too My State Farm Agents Kathi Pierce"

Chieko Ichinaga

January 26, 2023

5  out of  5 rating by Chieko Ichinaga
"Tracy was very helpful and accommodating in our needs. We are glad to have chosen her office! Thanks again for your help and prompt responses as well!😊"

Carla Hoyt

January 24, 2023

5  out of  5 rating by Carla Hoyt
"I am extremely happy working with Tracy. I moved 2 hours away after retirement, I stayed with Tracy and very glad I did ! She is very knowledgeable. she and her staff are a phone call away."

Yessica Tafoya

January 19, 2023

5  out of  5 rating by Yessica Tafoya
"Excellent customer service! Always there to help with all my needs and always working to get me the best price! Would 100% recommend going with Cristina 👍🏻"

Stephanie Baptista

January 17, 2023

5  out of  5 rating by Stephanie Baptista
"Tracy is the best! She’s so knowledgeable and professional. I didn’t know a thing about life insurance but I knew I needed it. She was very patient explaining everything to me. I highly recommend Tracy and her team!"

Caroline Nguyen

October 31, 2022

5  out of  5 rating by Caroline Nguyen
"Tracy and her team have always responded promptly and warmly. They are able to consistently provide dependable and reliable customer care."


October 21, 2022

5  out of  5 rating by Isaiah
"Very friendly and helpful when discussing alternative policies. Always looking out for discounts!"


October 12, 2022

5  out of  5 rating by lizlemus52
"Cristina has been so helpful with us, we moved in to our new apartment and I reached out, spoke to her, she got all my information, contacted our complex to see everything we need and got us our policy immediately. I’ve reached out a couple times with questions and she’s very responsive and knowledgeable, I really enjoy knowing that I can get any insurance related questions answered right away by a knowledgeable person. Thank you Cristina!"

Iouri Tchernoousko

April 20, 2022

5  out of  5 rating by Iouri Tchernoousko
"Tracy and her team will take good care of you. She has helped me out on several occasions with customized policies for many properties. Her office will work with you to understand your needs, take down all details and issue a quote that will be fairly priced. The customer service cannot be beat, and no question is too small for which she has an answer. I do recommend her highly."

Ya Ya

January 28, 2022

5  out of  5 rating by Ya Ya
"I love my Agent and her staff. They are very friendly and get things done in a timely manner. What more do we want!!!"

Kathi Pierce

January 1, 2022

5  out of  5 rating by Kathi Pierce
"This is my place to go for my insurance"

Kathy M.

August 9, 2021

5  out of  5 rating by Kathy M.
"Tracy was well informed about our current home-owner's policy and provided information about how our coverage could be improved regarding replacement value. Both she and her office staff are friendly, helpful, and professional."

Jennifer Brunick

August 6, 2021

5  out of  5 rating by Jennifer Brunick
"Tracy has been the best safety net for me!After driving across the country with my dog to start a new life she helped me to understand how to find the best and most affordable coverage. We started with simple coverage on an old a car and then life moved on to renter’s insurance, new car and finally coverage for an engagement ring and a wedding event. Tracy is patient, kind, supportive, knowledgeable, reliable and warm. If you are looking for someone to trust and advise you, I recommend Tracy 100%!"

Rebecca Scheuermann

August 3, 2021

5  out of  5 rating by Rebecca Scheuermann
"Always a pleasure talking with the ladies they are so kind and respectful and treat you like family"

Royal O

April 15, 2021

5  out of  5 rating by Royal O
"Tracy is a dream agent. She takes all of the worry out of owning a home and auto. Her advice is solid. Her staff is very knowledgeable. The best insurance agent I have ever worked with!"

Anita Lynda Romero

April 1, 2021

5  out of  5 rating by Anita Lynda Romero
"Tracy and her team are very helpful in getting our needs accomplished"

Garnet Gray

March 12, 2021

5  out of  5 rating by Garnet Gray
"Tracy and her team are fantastic, they make navigating the complicated insurance process painless. I really appreciated how quickly they were able to get my business insurance approved and implemented."

Nancy Britain

March 11, 2021

5  out of  5 rating by Nancy Britain
"Thank you for the very professional and friendly help from Kelsey at Tracy Chappell’s office."

Douglas Budde

February 26, 2021

5  out of  5 rating by Douglas Budde
"As longtime, satisfied customers of State Farm, we’ve valued the sound advice and guidance provided by Tracy and her staff over the years. They are knowledgeable, caring professionals who take the time to get to know you and understand your situation regarding insurance needs. No pressure, just good information for decision making."

Melissa Nadine Maldonado

November 13, 2020

5  out of  5 rating by Melissa Nadine Maldonado
"Tracy is always friendly and so efficient! Definitely recommend!!"

Katie Brandt

October 22, 2020

5  out of  5 rating by Katie Brandt
"I'm so glad I found Tracy and transferred all of my policies to her!"

Clay Clay

October 16, 2020

5  out of  5 rating by Clay Clay
"After 20+ years, my State Farm agent retired. I reached out to Tracy in hope's to find another agent. I was very impressed with her and her office staff. Very welcoming and professional from the first meeting. Tracy is an excellent agent. I appreciate her offices' attention to detail and how they handle claims and questions. I reccomended her to a coworker and would also recommend her to friends and family as well. Give her a call. You wont be disappointed!"

Jason Rante

October 9, 2020

5  out of  5 rating by Jason Rante
"Tracy and team are always helpful, knowledgeable and take time to explain things in detail and always willing to see where they can save you money on your policies. Thank you Tracy and team! Ok"

Richard Ader

September 20, 2020

5  out of  5 rating by Richard Ader
"Tracy is the kind of insurance agent you want to have. She is knowledgeable, responsive and caring. Between her and the company that backs her, I feel very comfortable."