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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Douglas Budde

September 26, 2024

5  out of  5
rating by Douglas Budde
"Tracy and Esmeralda are true insurance professionals and always a pleasure to deal with. From the complex to routine, answers to questions are easily understood and actions promptly taken. As clients of State Farm for decades, their interest in our family’s security and well being is genuine and appreciated."
We responded:
"Thank you for the kind review Doug. We're really happy to be able to help take care of you and your beautiful family. It's always good to know that we can make a difference when it comes to your personal insurance. "
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Jesus Bravo

September 17, 2024

5  out of  5
rating by Jesus Bravo
"Muy buen servicio"
We responded:
"Thank you do much for your five star rating and happy to help you with your auto insurance. "
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aJ flores

August 15, 2024

5  out of  5
rating by aJ flores
"Tracy and Kay have been amazing to work with. Their team is very friendly and professional. Whenever I have a question or need they have a solution. Thank you for the excellent service."
We responded:
"Thank you for your review AJ! We are happy you appreciate our customer service and that we're able to help with all of your State Farm insurance policies. We appreciate your loyalty to our office!"
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Kathi Pierce

July 12, 2024

5  out of  5
rating by Kathi Pierce
"I can’t say enough about State Farm and how great my agents are. In my eyes there is no better people or company. Thank you Tracy and crew for always looking out for me and my insurance needs. You’re the best. I have been with State Farm Insurance what seems like forever. Other insurance companies have tried to get my business ~ but I can't say enough good things and how happy I am to have Tracy as my Agent. ~ plus the extra bonus is Kay and Cristina are always there to help out. Any questions I may have or maybe a problem I need answers too ~ there is always someone in the office to help ~ over the phone with a cheerful voice or in the office with bright smiles and friendliness. Thank you too My State Farm Agents Kathi Pierce"
We responded:
"Thank you so much Kathi! Your kind words mean so much to all of us - you truly made our day! We're always happy to help and we are grateful for your business and your feedback on our local/Salinas insurance office. Tracy"
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Ariana Muniz

July 2, 2024

5  out of  5
rating by Ariana Muniz
"Esmeralda was very nice and had the best attitude. She answered all my questions. I'm super pleased with her customer service. Thank you again Esmeralda!"
We responded:
"Thank you Ariana! Esmeralda is an expert in auto insurance as well as renters insurance too. I appreciate your feedback on her great customer service! Tracy Bellem"
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Rudy Espinoza

June 15, 2024

5  out of  5
rating by Rudy Espinoza
"She's the dopest of the dopest! Always takes care of any situation when needed. 🙌💯 #girlpower #bosslady"
We responded:
"Thank you so much for the kudos Rudy! We appreciate you!! "
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Ya Ya

June 14, 2024

5  out of  5
rating by Ya Ya
"I love my Agent and her staff. They are very friendly and get things done in a timely manner. What more do we want!!!"
We responded:
"Thank you so much for the review! I love working with you and your beautiful family!! So happy to help any time! Tracy"
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Elizabeth

June 6, 2024

5  out of  5
rating by Elizabeth
"Tracy’s staff is very kind, knowledgeable, and always ready to help!"
We responded:
"Thank you for the feedback Elizabeth! We're glad you find our office to be helpful with auto insurance and life insurance. We appreciate you letting us know how helpful our customer service has been for you."
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Jay Cohen

June 5, 2024

5  out of  5
rating by Jay Cohen
"I have been with Tracy Bellems office for some of my insurance needs. They are very helpful."
We responded:
"Thank you for letting us know that we've been helpful! Our Tracy Bellem - State Farm office appreciates your business and we're glad you found our customer service helpful."
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Jonchristian Gray

May 2, 2024

5  out of  5
rating by Jonchristian Gray
"I’m very happy with Tracy Chappel and her staff! They are always available when you need them. They have answered all my questions and helped my family save money. We love doing business with them and will continue for many years!! Update/ Kay is a huge asset! She always goes the extra mile for me and my family!!"
We responded:
"Thank you so much Jon! It is our pleasure to be there for you and your family and we’re always happy to help!"
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Bryant Williams

April 9, 2024

5  out of  5
rating by Bryant Williams
"Tracy was amazing thank you for helping my family with all of our questions and getting us set up with everything we need from auto insurance renters insurance and now life insurance thank you for everything"
We responded:
"Thank you for the feedback Bryant. It's been so great to be here as your life has grown and changed. I'm so proud we could help protect your whole family with their life insurance after all of these years of helping with your auto and renters insurance."
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Lisa Gardner

April 1, 2024

5  out of  5
rating by Lisa Gardner
"Tracy and her staff have been wonderful to work with. We have been with State Farm Insurance customers for many years and the service has always been top notch. As times have changed in the Insurance world, Tracy is always proactive in getting information out to us, and is very helpful in offering alternatives and/or resources to help with the transition. We have been very happy with the overall quality of service provided by Tracy and her staff."
We responded:
"Thank you so much for the review Lisa! I'm so happy to be here to help take care of you and your family's insurance needs. It's important to us that we are here to help when you need us most!"
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Terri Cornett

April 1, 2024

5  out of  5
rating by Terri Cornett
"I've had my car insurance with Tracy for over 10 years and it's been the best for me. I recently needed towing services out of town and the experience truly exceeded my expectations. Thank you again Tracy for being there when I needed you."
We responded:
"Thank you for the review Terri. I'm so happy we could help with your auto insurance and tow service - and be there for you when you need State Farm! "
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Paula Robichaud

March 20, 2024

5  out of  5
rating by Paula Robichaud
"Tracy is one of a kind. Professional, industrious, honest and trustworthy. State Farm has a real winner in her. I highly recommend Tracy."
We responded:
"Thank you so much for the recommendation Paula. Your trust in my State Farm agency is greatly appreciated! "
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Brianna Guzman

March 19, 2024

5  out of  5
rating by Brianna Guzman
"Tracy is amazing!! So kind and very knowledgeable! Always trying to find ways to help us and keeping our policies updated to our needs! Amazing gal! Recommend working with her!"
We responded:
"Thank you so much for the feedback Brianna. I'm so happy you find our services helpful and suitable for you and your family! I appreciate you!! "
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La' von Lavande

March 5, 2024

5  out of  5
rating by La' von Lavande
"She is the sweetest and is thorough!! I recommend her for your insurance needs !!"
We responded:
"Thank you so much for the Review! We're glad we could help take care of your insurance."
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Laura Lopez

March 1, 2024

5  out of  5
rating by Laura Lopez
"They’re amazing. Tracy has been amazing by taking the time to help me understand my policy, and overall was a great experience."
We responded:
"Thank you Laura for reaching out to my office for your auto and life insurance. Reviewing your new policy is very important and I'm glad it helped you. "
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jacky mcdonald

February 27, 2024

5  out of  5
rating by jacky mcdonald
"Tracy was amazing! We called for insurance and wound up getting life insurance on top of it due to Tracy’s knowledge and experience. Thoroughly e joyed talking to Tracy. We laughed so much and it felt like we were talking to family. She got what we wanted and needed done in a timely manner and she exceeded our expectations. Thank you Tracy!!"
We responded:
"Thank you so much for the review Jacky. It was such a joy for me to learn about you and your beautiful family. I'm glad we talked and spent time getting to know each other - it helped me make sure I had recommendations for your auto and life insurance that matter to you. "
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Lorianne Vierra

February 22, 2024

5  out of  5
rating by Lorianne Vierra
"Tracy is the absolute best! I was referred to her by a friend after deciding to make the switch from an office who rarely answered their phones👎🏼 Tracy is sweet as can be, and knows all the in’s-and-outs of the insurance industry. She made sure I was getting the best rates possible and had everything done immediately. Getting to meet genuine folks these days who are fantastic at their jobs is pretty hard to come by. If you need insurance, and you appreciate great customer service…then you found the right person. Definitely 5 star service… thanks again!"
We responded:
"Thank you Lorianne for the review! I am very grateful that your friend referred you to my office! We do give referral gifts and I'll be sending that out to your friend - today! It's been my pleasure to be there for you and to help get your insurance in place with the coverages that suit your personal needs. I'm happy to know you and to be there for you!! "
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Nancy HUMPHREYS

February 15, 2024

5  out of  5
rating by Nancy HUMPHREYS
"My family has been with State Farm for years. I would not get insurance with anyone else. I love Tracy and her staff."
We responded:
"Thank you so much for the review of our office Nancy. Kay and I are always happy to help you and your family with your home, auto and life insurance. We're always happy to help!"
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David Forbell

February 9, 2024

5  out of  5
rating by David Forbell
"Tracy has been my agent over the last 4 years. We started with home owners insurance and later expanded to auto and life policies. Tracy and her team are fantastic to work with. I enjoy their attentiveness and personal touch. I periodically compare rates and I find State Farm to be competitive amongst the major insurance companies out there. I would highly recommend Tracy and her team for your insurance needs based on my experience."
We responded:
"Thank you so much David. My team and I are so happy to receive your recommendation. As your State Farm agent, I'm proud that we are able to help with your auto, home and life policies. You and your family are important to us -- and we're pleased to be able to help you protect what matters the most."
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Marisa Paduani (Junita)

January 29, 2024

5  out of  5
rating by Marisa Paduani (Junita)
"Tracy has been amazing I would definitely recommend this office."
We responded:
"Thank you so much Marisa! I'm always very happy to help you with your insurance. "
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Mathew Chacko

November 29, 2023

5  out of  5
rating by Mathew Chacko
"Tracy has been my agent for over 10 years. Tracy is excellent. She is knowledgeable, attentive, and extremely efficient. She also responds quickly to my queries and follows through on open items or issues. Tracy's staff is also excellent. Thank you Tracy and team for your dedication and customer service."
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Jaime CernA

November 15, 2023

5  out of  5
rating by Jaime CernA
"Great customer service fast reliable n they dont mess around will recomend to anyone looking for insurane they also have the best pricing in town thank u"
We responded:
"Thank you so much for the review Jaime. We're always happy to help you and your family with all of your insurance needs!"
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Todd Love

November 9, 2023

5  out of  5
rating by Todd Love
"Satisfied customer for over 15 years - this office has always been tuned in to customer service and helpful in every way."
We responded:
"Thank you so much for the review Todd! We are always happy to help you and your family with your insurance!"